Capabilities · the full stack of global ops
9 modules covering channel onboarding, port allocation, AI translation, node management, audit, and analytics — enable as needed.
Port Management
Ports are the core billing unit. Companies buy ports and allocate to staff and accounts; each rep can bind up to 50 ports by default.
Account Management
Register, group, and assign accounts across channels with auto status check, bound to staff, ports, and nodes.
Conversations
Frontline workstation unifies all account messages with pin, notes, tags, and full chat history.
AI Two-way Translation
Auto-detect inbound language, two-way for 11+ languages including ZH/EN/DE/FR/ES/AR/PT/JA/KO/VI/TH; original and translated saved.
Business Nodes
Configure regional environments (MY/SG/HK/JP/KR/DE/UK/US, etc.) with expiry alerts and monitoring to reduce account bans.
Asset Library
Centralize images, scripts, files, name cards, links — one-click insert into chats.
Audit & Permissions
Log every critical action: port ops, top-ups, exports, conversation views. RBAC enforces data safety.
Analytics
Ticket distribution, customer count, conversion, channel & agent attribution — data-driven growth.
API & Integrations
Bulk import accounts, customers, and tasks; API key & rate-limit; integrate with CRM / ERP / OA.
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